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ServerFiles.com is a server software & hardware directory for Network administrators & IT professionals, listing networking & server software for Windows 2003, Windows 2000, NT and Linux; and now also listing networking hardware solutions focused on server based computing.

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~ Search results - 3 products found!

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View by platform   Windows Linux Either Both
  Showing products 1-3 of 3  

FootPrints Service Desk Rating:  (5 votes) - Vote
Last Updated: March 19, 2004 Reviews: 0 reviews - View / Submit
With FootPrints, you can centrally manage tracking for all customer problems and requests worldwide, build and access searchable solutions knowledge bases, automate support tasks, provide online self-help, manage email and dynamically access LDAP-based corporate directories.

You are also able to automate IT asset discovery and tracking, improve agent workflow, automate configuration management, build group collaboration, use live e-support to solve issues faster, and keep a pulse on agent productivity, trends, and SLA compliance. Windows 2003/2000/NT are supported.

:: Platform :: Windows
:: Product URL ::click here
:: Screenshot ::click here
:: Price ::$3995
:: Company ::Unipress Software - All Prods
:: Company URL ::www.unipress.com
:: Email ::info@unipress.com

FootPrints Web-based Help Desk Rating:  (10 votes) - Vote
Last Updated: September 5, 2002 Reviews: 0 reviews - View / Submit
FootPrints a web-based help desk and customer problem management software without high costs and complex administration. FootPrints centralizes tracking for all customer problems and requests worldwide (submitted by phone, email, the web and wireless PDAs), delivers self-service online and knowledge management, manages email with integration and builds productive group collaboration everywhere through a browser. It's truly easy-to-use, fully customizable and extremely scalable. FootPrints supports Microsoft Windows 2003/2000/NT, Unix, and Linux, as well as many popular databases and browsers.

:: Platform :: Windows, Linux
:: Product URL ::click here
:: Screenshot ::click here
:: Price ::$3995
:: Company ::Unipress Software - All Prods
:: Company URL ::www.unipress.com
:: Email ::info@unipress.com

FootPrints for Exchange Rating:  (5 votes) - Vote
Last Updated: January 11, 2002 Reviews: 0 reviews - View / Submit
FootPrints for Exchange from UniPress Software isa web-based help desk & issue management tool. FootPrints for Exchange includes these capabilities and more: Issue & Problem Tracking, Customer Self-Service Online, Automated Task Management, Knowledge Management, Extensive Email Management and Web-based Collaboration.


:: Platform :: Windows
:: Product URL ::click here
:: Screenshot ::click here
:: Company ::Unipress Software - All Prods
:: Company URL ::www.unipress.com
:: Email ::info@unipress.com

  Showing products 1-3 of 3  

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- Linux: All Products that can run on Linux
- Either: All products
- Both: Products that can run on both Windows and Linux
 



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